BEAT AIDS Communication Terms & Conditions

Effective Date: JANUARY 2026

These Terms and Conditions govern communications from BEAT AIDS Coalition Trust (“BEAT AIDS”, “we”, “our”, or “us”) to individuals who interact with our services, programs, events, and outreach activities.

By providing your contact information to BEAT AIDS, you agree to receive communications related to services, programs, events, and public health information.


1. Types of Communications

BEAT AIDS may communicate with individuals through the following channels:

• Text messages (SMS)
• Email communications
• Phone calls
• Postal mail
• Digital forms and event registrations
• Outreach follow-ups related to services or programs

Communications may include, but are not limited to:

• Appointment reminders
• Community health event invitations
• Program updates
• Public health awareness information
• Service notifications
• Follow-up communications related to services received
• Prevention education and outreach

These communications support BEAT AIDS’ mission of promoting public health, prevention, and access to care.


2. Consent to Receive Messages

Individuals may opt in to receive communications by:

• Providing a phone number or email address through service intake forms
• Registering for events or outreach activities
• Signing up through online forms or program registrations
• Requesting information about BEAT AIDS programs or services

By providing your contact information, you consent to receive communications from BEAT AIDS through the channels provided.

Participation in messaging programs is voluntary, and consent may be withdrawn at any time.


3. SMS Messaging Terms

If you choose to receive SMS (text messages) from BEAT AIDS:

• Message frequency may vary depending on services, events, or programs.
• Messages may include appointment reminders, event invitations, or public health updates.
• Message and data rates may apply depending on your mobile carrier.

BEAT AIDS will never sell or share your phone number with third parties for marketing purposes.


4. Opt-Out of SMS Messages

You may opt out of SMS messages at any time.

To stop receiving text messages:

Reply STOP to any BEAT AIDS text message

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from that program unless you opt in again.

For assistance, you may reply:

HELP


5. Email Communications

Individuals may receive emails related to:

• Community events
• Program announcements
• Educational information
• Service reminders

You may unsubscribe from emails at any time by using the unsubscribe link included in email communications.


6. Postal Mail

BEAT AIDS may occasionally send mail related to:

• Program information
• Community resources
• Educational materials
• Event invitations

You may request removal from physical mailing lists by contacting us.


7. Privacy and Data Protection

BEAT AIDS respects your privacy and is committed to protecting personal information.

Information collected may include:

• Name
• Phone number
• Email address
• Mailing address
• Program participation information

This information is used only to support communication related to services, outreach, and public health programming.

BEAT AIDS does not sell personal information and will not share contact information with third parties for marketing purposes.

Additional information about how we protect personal data may be found in our Privacy Policy.


8. Message Delivery

BEAT AIDS cannot guarantee that mobile carriers will deliver all messages. Delivery may be affected by:

• Mobile carrier restrictions
• Network availability
• Device settings

BEAT AIDS is not responsible for delayed or undelivered messages.


9. Changes to These Terms

BEAT AIDS may update these Terms and Conditions from time to time to reflect updates in services, programs, or legal requirements.

Updates will be posted on our website with a revised effective date.


10. Contact Information

If you have questions about these Terms and Conditions or communications from BEAT AIDS, please contact:

BEAT AIDS Coalition Trust
208 W Euclid Ave
San Antonio, TX 78212

Phone: 210-212-2266
Email: info@beataids.org
Website: www.beataids.org